At Fat Cat Paperie…
we pride ourselves in one-on-one customer service. Shopping for invitations can be a fun and creative experience, and we enjoy the process of working with people to help them create their ideal announcement of their affair.
You only get one chance to make a first impression, and invitations are your first impression. They are a glimpse into the day you’ve been planning for a while and a chance to celebrate your event in paper.
Do I need an appointment to look at invitations?
Yes, we do require an appointment be made. In order to deliver the service that we would like to give, we want to be sure that we have time reserved just for you. Since we have a busy graphic design business, it is difficult to accommodate walk-ins, and we want to be sure we have the time and attention to devote to you.
How long is an appointment?
Your first appointment: We reserve a one-hour time slot for your consultation, to meet with one of our invitation specialists. If you are coming for the first time with the intent to place an order, plan on staying an additional hour.
What can I expect during my first appointment?
During your appointment we discuss the vision of your wedding (colors, themes, ambiance, etc.) We will briefly educate you on the various printing methods (thermography, letterpress, engraving, foil stamping, flat printing). We show you as many samples of invitation designs as you’d like to help you find your style. We’ll also help you figure out ways to personalize your invitation to make it look and feel like your event. We’ll discuss typestyles, ink colors, paper options, motifs & monograms, pocket folds and envelope liners.
Some clients fall in love with an invitation and place their order during their first visit. Others want to look at many options, narrow their choices and come back for a second appointment to finalize their design. Either way it’s perfectly fine with us.
After the first appointment we can work together remotely, via email, phone or mail. We’ve worked with clients as far as Europe, so working and shipping remotely are not an issue.
What if I need to change or cancel my appointment?
Since we only have a limited number of appointments available and are holding a one–two hour time slot for you, we ask that you please try to let us know at least 24hours in advance if you need to reschedule your consultation appointment.